Core operational workflows
Purpose-built for A2P SMS providers and aggregators.
TextEnvoy focuses on the essential switching, routing, rating and delivery-receipt workflows required to run wholesale and enterprise A2P SMS traffic cleanly.
01 · Staff administration portal
Your operations and routing staff sign in to a dedicated web administration portal to manage customer accounts, supplier binds, routing rules, rate tables and message logs.
02 · SMPP & HTTP customer ingress
Downstream enterprise and wholesale customers submit A2P SMS traffic directly to your switch over standard SMPP binds or the HTTP sending API.
03 · Outbound SMPP supplier routing
Bind to your upstream SMPP termination suppliers and route traffic using deterministic single-supplier, failover or round-robin policies.
04 · Rates, balances & credit limits
Configure destination rates, maintain customer prepaid balances and credit limits, and select per-customer charging policy: charge on submission, on attempt or on delivery.
05 · Live message & DLR inspection
Inspect live message states, submission timestamps, supplier routing decisions and asynchronous upstream delivery receipts (DLRs) in real time.
06 · Expert-supported operations
“Your switch. Our technical expertise.” Setup, software updates, ongoing maintenance and infrastructure monitoring are handled by our experts under agreed service terms, with scheduled backups available as a paid add-on.
Cloudfonica cloud delivery · Planned launch model
Dedicated cloud infrastructure billed hourly on your Cloudfonica balance.
TextEnvoy SMS Switch is hosted on the Cloudfonica cloud platform so A2P SMS providers can run a dedicated switch without procuring hardware, managing Linux clusters or hiring a full-time DevOps team.
- Planned account provisioning: At launch, customers will create as many dedicated TextEnvoy instances as needed directly from their Cloudfonica account and choose a deployment region in North America, Europe or Asia-Pacific for network proximity to their customers and upstream
SMPPsuppliers (your server is hosted in the region you choose). - Planned hourly plan pricing: Customers select a plan defined by a monthly cap of SMS parts and a throughput (TPS) limit. Your Cloudfonica balance is billed hourly for the combined software and dedicated cloud infrastructure while the switch runs. Larger plans have a higher hourly rate; when a plan’s monthly SMS cap is reached, further messages are refused until the next month or until you move to a larger plan. Exact hourly rates are not yet published.
- Planned plan elasticity: Change your TextEnvoy plan by support ticket as your monthly volume and TPS needs change. A move to a larger plan may pause traffic briefly while the server is resized.
- Separate carrier termination: Cloudfonica and TextEnvoy provide the dedicated cloud switch and expert technical support; upstream
SMPPsupplier termination charges are settled directly between you and your SMS carriers.
Transparent product boundaries
Scope & operational boundaries
| Included in TextEnvoy SMS Switch | Outside TextEnvoy scope |
|---|---|
| Staff web administration portal for your routing & operations team | No end-customer web portal or self-service campaign UI |
Downstream SMPP & HTTP sending API customer connections |
No bulk campaign management, contact lists or marketing templates |
Outbound SMPP supplier binds with single-supplier, failover & round-robin routing |
No dynamic least-cost routing (LCR) or MNP / HLR number lookup |
| Destination rates, prepaid balances, credit limits & submit / attempt / delivery charging | No tax calculation, invoice generation or payment gateway processing |
| Expert setup, updates, maintenance & monitoring (scheduled backups as a paid add-on) | Does not sell SMS termination routes, carrier binds or message credits |
TextEnvoy FAQ
Frequently asked questions.
Is TextEnvoy SMS Switch available for instant self-service sign-up today?
TextEnvoy SMS Switch (www.textenvoy.com) is currently in pre-launch and accepting inquiries only via textenvoy.com/inquiry or the Cloudfonica engineering desk. At launch, customers will be able to create as many dedicated TextEnvoy instances as needed directly from their Cloudfonica account in North America, Europe or Asia-Pacific.
How is TextEnvoy SMS Switch priced on the Cloudfonica cloud platform?
Under the planned commercial model, you choose a plan based on a monthly cap of SMS parts and a TPS limit. Your Cloudfonica balance is billed hourly for the combined software and dedicated cloud infrastructure while the switch runs. When a plan’s monthly cap is reached, further messages are refused until next month or a move to a larger plan. Upstream SMPP supplier termination charges remain separate.
Which protocols and routing modes does TextEnvoy SMS Switch support?
Your staff manage the switch through a web administration portal, while downstream customers connect via SMPP or the HTTP sending API and outbound traffic routes to your upstream SMPP suppliers using single-supplier, failover or round-robin routing.
Does TextEnvoy include an end-customer web portal or sell SMS termination routes?
No. TextEnvoy is dedicated A2P SMS switching software and cloud infrastructure. It does not provide an end-customer campaign portal, dynamic LCR or MNP/HLR lookup, or tax/invoicing/payment processing, and it does not sell SMS termination routes or message credits.
Who handles setup, updates, monitoring and backups for my TextEnvoy switch?
Setup, software updates, ongoing maintenance and operational monitoring are handled by our experts under agreed service terms (“Your switch. Our technical expertise.”). Scheduled backups are available as a paid add-on.
Discuss your A2P SMS switching requirements.
Submit a pre-launch inquiry on TextEnvoy.com or speak with Cloudfonica engineering about planned monthly SMS caps, TPS tiers and regional deployment.